Returns & Refunds
Our Return Policy
In light of current circumstances, we have extended our return policy. Customers now have 30 days to return their order for a full refund and 45 days for store credit.
We want to keep you satisfied, which is why at store we offer a 30 day money back guarantee for all brands we offer to our customers. Our motto has always been "no questions asked" and we promise to stick to it in order to help you find the best products for you.
0-30 DAYS
Return for a REFUND or STORE CREDIT online
31-45 DAYS
Return for STORE CREDIT online
A return Adress will be provided.
What We Stand By
Money Back Guarantee
If you are unhappy with your purchase for any reason contact us within 45 days of purchase we will give you the option to either return that item for a refund or return that item for store credit so that you can find the right product for you.
No Questions Asked Return Policy
If you have passed the 30 day Money Back Guarantee and realized you are unhappy with your purchase for any reason contact us within 45 days from the day you received your package and we will give you store credit so that you can find the right product for you.
Warranty and Defective Products
If you are outside of our return period, and your product turns out to be defective we are here to help. Contact our Customer Service, and one of our Specialists will be happy to assist you. The replacement terms vary from brand to brand, but let us help you communicate with the brand or research a replacement option.
Additional Return Policy Details
There will be a $15 service charge applied to all refused packages.
We are not responsible for lost or stolen gift cards.
Please allow up to two weeks for the return to be processed, at which time a refund, credit or exchange will be made. If you wish to inquire about your return please call Customer Service. We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.